What Information We Hold and Why
When you register, we collect your name, email address, and contact details to create and verify your account. When you deposit or withdraw through bKash, Nagad, or Rocket, we record transaction references and wallet identifiers — not your full wallet PIN or password. We also collect
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device and session data: your IP address, browser type, and the pages you visit inside the lobby. This helps us detect unusual access patterns and keep your account secure. If you contact our support team, we retain that correspondence to resolve follow-up queries. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Where local law in Bangladesh or your eligible region requires us to retain records for a set period,
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we comply with that obligation. You may request a copy of the data we hold on your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.